Order Processing:
- All orders are processed and shipped from our USA warehouse.
- Please anticipate a longer processing time during holidays and sale seasons.
- Order processing occurs Monday through Friday.
- Orders are typically processed within 1-3 business days from the order date and shipped the following day after processing.
- Note: We do not ship on weekends.
Delivery Time:
- After placing your order, allow 1-3 business days for processing.
- Subsequently, delivery within the U.S. is estimated to take 2-5 business days.
Sales Tax:
- If you live in a non-sales tax-imposing state, tax may still be calculated if shipped to a taxable state.
- Tax rates may change between order placement and credit card charge. The final invoice reflects the accurate total tax, including state and local taxes. tax calculated
Tax Exemption:
- Tax-exempt organizations or resellers can apply for tax exemption on bircata.com orders. Submit the completed form here to info@bircata.com for review.
Shipping Details:
- Shipping is valid for U.S. addresses excluding Alaska, Hawaii, Puerto Rico, and Guam.
- No delivery to FPO, APO, or PO Box addresses.
- Orders are shipped via UPS, USPS, FedEx, or Pioneer
Force Majeure:
- Orders may experience delays due to unforeseen events, but we strive for prompt processing.
Damaged Items:
- Report transit damage within 3 business days. Provide detailed proof for a refund or return.
Order Tracking:
- Receive Order Acknowledgment and Shipment Confirmation emails.
- Track orders on the carrier's website or visit bircata.com for status updates.
Note:
- Verify the correct shipping address before payment.
- Return shipping costs are not covered for dissatisfaction or wrong orders.
- Items under 150lbs are shipped by UPS; items over 150lbs are delivered by truck.