All orders are processed and shipped from our USA warehouse.
Please anticipate a longer processing time during holidays and sale seasons.
Order processing occurs Monday through Friday.
Orders are typically processed within 1-3 business days from the order date and shipped the following day after processing.
Note: We do not ship on weekends.
Delivery Time:
After placing your order, allow 1-3 business days for processing.
Subsequently, delivery within the U.S. is estimated to take 2-5 business days.
Sales Tax:
If you live in a non-sales tax-imposing state, tax may still be calculated if shipped to a taxable state.
Tax rates may change between order placement and credit card charge. The final invoice reflects the accurate total tax, including state and local taxes. tax calculated
Tax Exemption:
Tax-exempt organizations or resellers can apply for tax exemption on bircata.com orders. Submit the completed form here to info@bircata.com for review.
Shipping Details:
Shipping is valid for U.S. addresses excluding Alaska, Hawaii, Puerto Rico, and Guam.
No delivery to FPO, APO, or PO Box addresses.
Orders are shipped via UPS, USPS, FedEx, or Pioneer
Force Majeure:
Orders may experience delays due to unforeseen events, but we strive for prompt processing.
Damaged Items:
Report transit damage within 3 business days. Provide detailed proof for a refund or return.
Order Tracking:
Receive Order Acknowledgment and Shipment Confirmation emails.
Track orders on the carrier's website or visit bircata.com for status updates.
Note:
Verify the correct shipping address before payment.
Return shipping costs are not covered for dissatisfaction or wrong orders.
Items under 150lbs are shipped by UPS; items over 150lbs are delivered by truck.
